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What Happens If You're Not Happy

Option 01: Advanced Review

Premium Blind-Spot Analysis (+$10): A second expert reviews your essay independently with an extra-detailed report. While a higher score isn't guaranteed—as our initial grading is already highly accurate-a fresh pair of eyes ensures absolutely no blind spots are left behind.

Option 02: Academic Committee

50% refund quality  policy: Your 50% refund is issued immediately if our Academic Committee verifies a grading error. Just email us within 7 days; each case is reviewed individually, and the remaining half supports our specialist’s evaluation work. See our [Refund & Appeal Policy].

FAQ

How long does it take?

24 hours from when you submit.

Is my essay private?

Yes — check our [Privacy Policy] for the specifics, but the short version is: it's not shared or reused anywhere.

Who's actually grading it?

A specialist who's personally scored 8.0+ in IELTS Writing, then a final check from our Examiner-Led Core Team, who have real official examining experience.

What if I don't agree with my report?

Add a $10 Academic Appeal for an independent second opinion — no guaranteed score change, but more detail. Or email us within 7 days and our Academic Committee will review your case; approved cases get half the payment refunded.

Premium or Ultra — which one?

Premium's built for people a few weeks out who need something fast. Ultra's for people who've been stuck at the same band for a while and need more repetition to actually break the habit.