Last Updated: May 5, 2026
1. INTRODUCTION & DATA CONTROLLER IDENTIFICATION
Savantia ("we", "our", or "us") is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you utilize our bespoke IELTS writing correction services (the "Services"). For the purposes of the General Data Protection Regulation (GDPR), the UK GDPR, and other applicable global data protection laws, Savantia operates as the Data Controller.
2. DATA WE COLLECT & PAYMENT SEGREGATION
2.1 Information You Provide: To perform our contractual obligations, we collect your name, email address, and the academic content (essays) you submit.Payment Security Disclaimer: We do NOT directly collect, process, or store your raw credit card or financial information. All transactions are securely processed by deeply integrated, PCI-DSS compliant third-party payment gateways (e.g., Stripe, PayPal).
2.2 Automated Information: We may automatically collect essential technical data (e.g., IP address, browser type, operating system) necessary for fraud prevention, security auditing, and ensuring the technical stability of our platform.
3. GLOBAL OPERATIONS & THE "WHITE-LABEL" DATA PROCESSORS
3.1 The Global Academic Network: To ensure rapid delivery and 24/7 access to premium academic expertise, Savantia delegates the delivery of corrections to a decentralized network of strictly vetted academic professionals and institutional processors.
3.2 Cross-Border Transfers: Consequently, your submitted essays and strictly necessary service data may be transferred to and processed in jurisdictions outside the European Economic Area (EEA) or your home country, primarily within the Asia-Pacific region.
3.3 Regulatory Safeguards: We ensure all cross-border transfers are fortified by robust legal mechanisms, specifically the implementation of Standard Contractual Clauses (SCCs) approved by the European Commission, coupled with strict Data Processing Agreements (DPAs). We maintain the confidentiality of our specific backend supply chain as proprietary trade secrets, while guaranteeing your data rights remain fully protected.
3.4 CCPA "No Sale" Guarantee: For residents of California, we explicitly confirm that Savantia DOES NOT "sell" or "share" your personal information for cross-context behavioral advertising. Our backend academic partners act strictly as "Service Providers" and are contractually prohibited from retaining, using, or disclosing your personal data for any purpose other than executing the service on our behalf.
4. AI R&D, SECONDARY USE & THE PROSPECTIVE OPT-OUT
4.1 Legitimate Interest in Innovation: Beyond immediate service delivery, we process completely anonymized or heavily pseudonymized versions of submitted essays for our internal research and the development of future educational technologies, including artificial intelligence (AI) and machine learning models. The legal basis for this "Secondary Use" is our legitimate interest (Art. 6(1)(f) GDPR) in academic innovation and product improvement.
4.2 The "No-Prejudice" Opt-Out Right: You have the absolute right to object to your data being utilized for internal AI training. You may exercise this right by emailing [Insert Support Email] with the subject "AI Opt-Out." Exercising this right will not, under any circumstances, negatively impact the quality, speed, or human-delivered nature of your current Services.
4.3 Prospective Application & Anonymization Exemption: Please note that the Opt-Out request operates prospectively. If your data has already been fully anonymized, aggregated, and permanently integrated into our AI models prior to your request, it ceases to be "personal data" under applicable law, and we are not technologically obligated nor capable of extracting or "unlearning" such anonymized data patterns from the existing models.
5. DATA RETENTION POLICYWe retain your identifiable personal data only for as long as is necessary to fulfill the operational, legal, accounting, or reporting requirements associated with your order. Once the retention period expires, data is either permanently securely deleted or irreversibly anonymized for ongoing research purposes.
6. YOUR STATUTORY RIGHTSSubject to your jurisdiction (e.g., under GDPR, UK GDPR, CCPA), you may have the right to:
7. CHILDREN’S PRIVACYOur Services are strictly designed for individuals who are preparing for higher education or professional accreditation. You must be at least 16 years of age (or the age of majority in your jurisdiction) to use our platform. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data without verified parental consent, we will take immediate steps to delete it.
8. GOVERNING LAW & DISPUTE RESOLUTION
Consistent with our Terms of Service, this Privacy Policy and any disputes arising from our data processing activities shall be governed by the laws of the Hong Kong Special Administrative Region (HKSAR). All claims shall be subject to the exclusive jurisdiction of the Courts of Hong Kong.
9. POLICY UPDATES
We may update this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. Material changes will be communicated via a prominent notice on our website.